Who’s running this outfit…
My name is Ryan Cook and I’ve been been tinkering with technology from an early age. Whether running simple PA systems at church or school, performing as a musician in a variety of venues, or later leading the service & support department for a large commercial integrator–I’ve just always found myself pressing buttons, running cables, designing systems, and most importantly: helping clients and customers.
Passion for technology has been paired with a desire to help people feel confident in operating their AV systems. Maybe you’re a facilities manager, in the IT department, or some other role that has nothing to do with Audio/Video but you find yourself responsible for it. Let me put some wind in your sails: it’s OK if you don’t know much–or anything–about your AV system. I’m here to help you gain the confidence and knowledge you need to keep your system going and know when to reach out for help. I’d love to hear from you!
What you can expect from Novus AV
At Novus AV, we believe that “service and support” means providing our clients with the best experience possible from start to finish. It’s been our experience that when trust is earned, partnerships are formed and confidence is created. Components to establishing these long-term client relationships come from timely and helpful communication, professionalism on site, solving immediate problems while offering long-term solutions, and empowering clients and their staff with knowledge and tools to allow them to take successful ownership of the systems and processes under their purview.
You can expect to be treated with respect and patience. We know these systems can be complex, frustrating, and a cause for concern when things don’t work right. Let Novus AV come alongside you and your team to get your systems functional, keep your systems running, and help you plan for the future when the time is right.